IT Client Security Engineer

Pentair is currently looking for a IT Client Security Engineer. View the vacancy below for more information!

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Vacature details

Geplaatst op
20-7-2022
Aantal uur
40
Vervaldatum
-
Opleidingsniveau
HBO-WO

Functie omschrijving

Summary


The position will provide helpdesk support and desktop administration by analyzing, troubleshooting, and resolving issues relating to desktop hardware and software in a Windows environment. The position requires strong communication, customer service, technical, analytical, and problem-solving skills.  The successful candidate must be able to work well in a global-team-centered fast-paced and growing environment.


Essential Responsibilities


  • Perform day-to-day helpdesk duties such as:
  • Receive and respond to incoming helpdesk tickets, calls, and e-mails regarding desktop hardware, operating system, and application software problems
  • Effectively communicate and work well with the local business, team members, and 3rd party vendors
  • Install, upgrade, and configure desktop PC hardware and software
  • Provide user orientation on hardware, software, and network operations
  • Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
  • Create and Manage User Accounts and Group memberships
  • Follow asset inventory management guidelines and software licensing compliance.
  • Ensure all Sarbanes Oxley documentation is maintained.
  • Assist with driving the standardization of the Service Desk
  • Develop and maintain Lean and ITIL procedures


Other duties as assigned.

Functievereisten

Required Skills / Abilities


  • Excellent written and verbal communications skills in Dutch and English, Understanding of French, Italian or German is a plus.
  • Excellent technical knowledge of computer hardware and software including Windows 10, Office 365, and printers, is required. Basic Server, Database, networking, and Linux skills are a plus.
  • Genuine, helpful attitude with outstanding customer service, communication, and interaction skills
  • Analytical and problem-solving abilities, with keen attention to detail
  • Ability to manage small projects, conduct research, make recommendations, and present findings
  • Self-motivated and directed, with the ability to effectively prioritize and execute tasks based on business needs.
  • Ability to work in a team-oriented and collaborative environment
  • Ability to lift and move standard computer equipment


Education and Experience


  • Bachelor informatics or similar education.
  • Minimum of 4-year experience in an IT Service Desk environment

Bedrijfsprofiel Pentair

At Pentair, we inspire people to move, improve and enjoy life’s essential resources for happier, healthier lives. From our residential and business water solutions, to our sustainable innovations and applications, we deliver smart, sustainable solutions for life.


Pentair had revenue in 2021 of approximately $3.8 billion, and trades under the ticker symbol PNR. With approximately 11,250 global employees serving customers in more than 150 countries, we work to help improve lives and the environment around the world. To learn more, visit Pentair.com.

Solliciteren

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Meer informatie

Marssteden 50
7547 TC ENSCHEDE
053 - 4287 350