Maintenance Customer Instructor

Are you up for a new challenge? Thales in Twente seeks a Maintenance Customer Instructor!

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Vacature details

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Functie omschrijving

We offer the possibility of working in an exciting and technically challenging domain providing training programs for our customers about our systems and solutions. These solutions includes radar equipment, electro optical systems and combat management systems that interact with other sensors and effectors on board of naval ships.

In the role of Maintenance Trainer / Customer Instructor you will be part of the training team and will work with our customers (maintainers) on these systems during their whole lifecycle. Our customer training programs focus on different levels of maintenance training.

You will work both at our premises and at customer locations (land based test locations and on board of ships) around the world. Some of your responsibilities will be:

  • Specify and develop training plan and material, in cooperation with logistic engineers, technical authors and project teams;
  • Provide training programs in our Thales International Training Centre or at customer locations;
  • Act as host for our trainees, together with our Welfare officer and project team;
  • Collect information for our support teams in case of technical and/or performance problems;


This job is highly suited to an enthusiastic professional with the ambition to work on complex solutions and the capacity to transfer technical knowledge to our customers.. We are looking for a hands on colleague who is interested in working with both legacy and newest technologies, as we support our products during their long product life cycle.

  • Bachelor/Master  in e.g. Electrical Engineering, Electronics, Physics or equivalent professional operational training experience with complex systems and solutions;
  • Proven didactic skills, knowledge of teaching methods;
  • Practical experience using hardware tools and electronic test equipment;
  • Able to analyze and interpret complex hardware / software specifications and documentation;
  • Professional language skills in English (verbal and writing), other language skills are an advantage;
  • Analytical and problem-solving capacity;
  • Flexibility to achieve the training objective in unexpected circumstances.
  • Ability to empathize with other cultures and customs;
  • Flexible to travel;


  • An interesting job within a nice team in an international high-tech environment;
  • Room for and attention to personal development and personal initiative;
  • The opportunity to grow within the organization, for instance on a technical, managerial, commercial or international level;
  • An open and flexible work environment where a good work-life balance is considered important;
  • A pleasant workplace in "the best building in the Netherlands" (Public’s Choice Award, 2015);
  • Excellent work conditions, with 40 holidays a year, among other benefits.

Bedrijfsprofiel Thales Nederland

The people we all rely on to make the world go round – they rely on Thales. In a world that is increasingly fast-moving, unpredictable and full of opportunities, they come to us with big ambitions: to make life better and to keep you safer. Combining a unique diversity of expertise, talents and cultures, our employees  design and deliver extraordinary high-tech solutions. With 68.000 talents working in 54 countries, 2000 employees are based in the Netherlands. We are one of the biggest high-tech employers in the field of safety and security.

We help our customers think smarter and act faster in the fields of transportation, defence , space, aerospace  and cyberspace, mastering ever-greater complexity and every decisive moment along the way. We are therefore leading the digital transformation, focusing on artificial intelligence, big-data & data analytics, connectivity, mobility and internet of things and cybersecurity.

In the Netherlands, we are located in five cities: Huizen, Delft, Eindhoven, Enschede and Hengelo (HQ). Together with an extensive ecosystem of knowledge partners, customers and suppliers, we work on radars for naval vessels, cyber security solutions, transportation systems, communication equipment for land forces, cryogenic cooling solutions, research & development for radar tech (in collaboration with TU Delft) and research & development for serious gaming (in collaboration with the University of Twente).

The Business Unit Naval Systems in Hengelo is an international player in the naval market. The Training Team within Thales Netherlands Naval is responsible for the development and delivery of training courses for radar equipment units (such as Antennas, Transmitters, Receivers) and combat management systems (maintenance and operational trainings). The training team is also involved in performing Services such as Health Checks, Technical Assistance and Repairs for our customers.

We are in search for a:

 Maintenance Trainer / Customer Instructor


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Meer informatie

Haaksbergerstraat 49
074 - 2488 111