IT Operations Analyst

In servicing our consumers and restaurants, the IT Operations Analyst (IOA) monitors first-hand Takeaway's websites, apps, ordering, connection and delivery methods - while providing basic IT support services to Customer Service outside normal office hours.


Lees hieronder de hele vacature

Functie omschrijving

  • Analyze Takeaway's operational technology platform in all its monitoring and log on abnormalities before they evolve into customer-facing problems
  • Act as the first-line contact for Customer Service in answering and addressing system abnormalities
  • Assess, filter and escalate problems to the second-line SysOps Engineers and circle back to the Customer Service employee concerned!

Vacature details

Geplaatst op
Aantal uur


  • Eager to learn how Europe's biggest food delivery technology platform operates in all its technical dimensions
  • High energy, service-oriented mindset, strong analytical and communications skills
  • Acting pro-active, decisive, assertive and stress resistant
  • Preferably higher IT Education on HBO or Academic level or enrolment
  • Good English and Dutch skill both spoken and written
  • Proficient with IT office system like Microsoft Office and Google Apps
  • Expertise with workflow / issue-tracking systems like Jira, Zabbix, Grafana is a plus
  • Working experience as a call center agent in our call-center is a plus


  • Work in a fast-growing company
  • Being part of an awesome, young, professional and international team
  • A competitive salary
  • Custom workstation
  • Internal as well as external schoolings and conferences
  • Fresh fruits every day
  • Awesome (global) team events like the summer party, skiing trip and more!

Bedrijfsprofiel Central Core B.V. wants to make lives easier by providing the best food-ordering platform for all delivery needs – whether you are at home and craving your favorite pizza from an Italian restaurant or at work without the time to go out and grab a bite to eat. Online food ordering is a fast-paced and highly competitive environment, and our current success is proof that we have made the right decisions in the past – and, most importantly, that we bring the right people on board! Under’s orange roof, we mix together 11 food-ordering websites, 6 offices and with 25 different nationalities facing common challenges and working towards common goals. Nonetheless, having our house in order is not enough: we want to keep building to make it bigger, better, stronger and more beautiful! And this is where you come in: that extra ingredient that makes our multicultural meal the talk of taste buds around town. Are you ambitious, hands-on, team-oriented, and a lover of food and fun? Then our front door is wide open to welcome you. And we promise you this: you will not only help others enjoy food at home, you yourself will feel at home! If you are ready to join us under our roof, please have a look at our current vacancies below to find the tastiest position for you!


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Meer informatie

Brouwerijstraat 10
020 - 2107 001