Native German Tech Support & Web care position

If you have what it takes to both engage with customers and to take our online services to another level, than this is the job from Universal Electronics in Twente for you!

Lees hieronder de hele vacature
 
logo vacature Native German Tech Support & Web care position

Functie omschrijving

As a representative, you will not just be handling phone calls, or writing emails. You will also be chatting with customers, writing online support content (e.g. FAQ’s), responding to customers reviews and social media messages, exchanging defective products and reprogramming them.

Vacature details

Geplaatst op
9-9-2019
Vervaldatum
-
Aantal uur
36
Opleidingsniveau
HBO

Functievereisten

Are you interested in the newest ways of serving customers, e.g. via mobile chat and web care?

Do you also feel that customers should be able to be self-supporting online via mobile apps, instruction video’s, helpful FAQ’s etc. instead of being on the phone for hours?

Do you like working in a small international team with a variety of cultures and serving customers from 14 different countries in Europe?

Have you got an interest in the newest AV accessories, with connected mobile apps and integrated Bluetooth technology?

Aanbod

  • Upgrading your C.V. with a job in a large, corporate, American based company
  • An international team; a mix of cultures and diverse backgrounds
  • Flexible working hours, depending on the workload
  • A varied job with a lot of responsibilities
  • Free access to our Goodhabits-platform with over 100 training modules.

Bedrijfsprofiel Universal Electronics

Universal Electronics is the global market leader in wireless technologies. Under the brand One For All (www.oneforall.com) we sell a.o. universal remotes, digital TV antennas, Bluetooth Music Receivers in consumer electronics shops (like Media Markt, Amazon, Coolblue) around the world.


One For All Global HQ in located Enschede and exists of is Sales, Marketing & Communications, Product Management and Customer Support. Everything is managed from the top floor in the office building: product design & manufacturing, product packaging & manuals, apps & websites, etc.


The Customer Support Center offers support in 6 different languages (English, German, French, Spanish, Italian, Dutch) to customers and shops in Europe. They offer2nd line support to local support teams in e.g the USA, New Zealand, Australia, South Africa.

Solliciteren

Via onderstaande sollicitatie button kom je terecht op de site van Universal Electronics. Mocht de vacaturelink niet meer werken, dan is de vacature verlopen en kun je niet meer solliciteren. Wij proberen uiteraard ons vacaturebestand zo actueel mogelijk te houden. Wil je ons daarmee helpen en ons een bericht sturen als een link niet meer werkt?

Wil je op de hoogte blijven van andere interessante vacatures in Twente? Schrijf je dan in hier in!

Meer informatie

Colosseum 2
7521 PT ENSCHEDE
053 - 4888 000