German Customer Service Agent

Do you know how to inspire people and convey a sense of calmness through creative writing? Apply for the job of Customer Service & Sales Employee and help recreate the unique atmosphere present with Cygnific in Twente

Lees hieronder de hele vacature

Functie omschrijving

  • For creative and enthusiastic German speaking HBO- and WO-students;
  • Flexible hours: 16 hours p.w. distributable Monday to Sunday, between 09:00 and 21:00;
  • Fair financial compensation: gross hourly wage of €10,62 (regardless of age) plus nice extras such as massage chairs, a pool table and drinks once every two months;
  • A desirable job in Enschede (next to the station)

Vacature details

Geplaatst op
Aantal uur


  • You are a HBO- or WO-student and are available until January at least;
  • You are comfortable switching back and forth between various systems;
  • You are a talented creative writer and are fluent in both German and English;
  • You are 100% pure and authentic and enjoy working with likeminded professionals;
  • You are enthusiastic and know how to convey your enthusiasm over the phone.


As Customer Service & Sales Employee at Cygnific you will support Rituals’ customers on social media, by e-mail and on the phone. You are eager to infuse insightful answers with a (large) helping of personal attention. Not by mindlessly following a corporate script, but by being genuinely aware, genuinely interacting, helping and inspiring. 

Whoever the customer is, as Customer Service & Sales Employee you give them that relaxed Rituals feeling. Sometimes by reassuring them (‘no, of course we don’t test our products on animals!’). Sometimes by suggesting a great alternative or sending samples. After all, helping customers is your own favourite ritual! 

Bedrijfsprofiel Cygnific

You will be working at Cygnific for Rituals. Rituals is a cosmetics brand that sells care products. Rituals focusses on experiencing rituals: the small day-to-day routines that can easily be overlooked. Rituals helps you experience these moment more consciously and will help you remember to take a step back once in a while, which will allow you to truly enjoy these moments. Rituals is inspired by centuries-old knowledge and traditions from various Asian-cultures, which helps them create luxurious yet affordable products. In a nutshell: this employer helps you find happiness in the small things in life!


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Meer informatie

Stationsplein 11-C