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Privacy Policy

Twente.com is the website of the Twente Branding Foundation. In the implementation of our work we are able to process personal data on or through our website. The people processing these data are all involved in the foundation. These may include the employees of and people on secondment to the foundation, student-trainees, visitors to an event and external business partners (contractors, network partners). The personal data that the foundation processes depend on which services and functionalities the party involved uses from our foundation or its website.

The data that you have provided may be shared – as part of the implementation of our work – with selected, contracted third parties, and be recorded in a digital or other file. The foundation treats these personal data with great care to ensure their confidentiality, providing them protection and security.

In this statement we explain which personal data we collect and use and for what purpose. The procedure of the foundation is in accordance with the Personal Data Protection Act and the General Data Protection Regulation. By using the Twente.com website you signify your acceptance of the privacy policy of the foundation. This privacy policy does not apply to websites on which the foundation is mentioned but over which it can exercise no direct influence.

How are personal data gathered?
Personal data are in most cases provided by the person concerned. These data may if necessary be transmitted within the foundation from an internal source system or carried over in another internal or other system.

Furthermore, the foundation also receives personal data from the systems of third parties. These may be closed or open source systems, such as Twitter, LinkedIn or other social media.

The foundation may also collect your data when you leave these on the website of the foundation, for example in order to keep you informed of the various activities or news items or other reports of the foundation.

General purposes of the data processing
Your personal data are processsed by the foundation for one or more of the following purposes:
Customer relationship management: maintaining contact (for example, through social media, email, or by post or telephone) with customers and network partners of the foundation, mailing lists, newsletters, job alerts or campaigns;
– Operational management and finances: management of financial administration, payment systems, IT management, internal and external auditing, accountability to subsidy providers and members or partners of the foundation, or for legal proceedings;
Events: data processing for possible or actual participation in events, or for visual material for the communications of the foundation;
Generic: the processing of your application or availability for answering questions, in order to optimise and further secure the website of the foundation or for content management (CMS).

Data from website visit
The foundation receives data that it obtains on the basis of your visit to Twente.com. Examples of these are cookies: the foundation uses these data in order to gain a better idea of our business partners and customers, or to develop and adapt our service and our website to your personal preferences.

For Twente.com the foundation uses Google Analytics or third-party suppliers in order to analyse the operation of the site and to be able to measure and optimise the return from traffic sources. Google may provide this information to third parties if Google has a legal obligation to do so, or insofar as third parties process the information on Google’s behalf. The foundation has no influence on this. The foundation does not permit Google to use the analysis information it has obtained for other Google services. The information that Google collects is made as anonymous as possible. We emphasise that your IP address will not be shared.

Disclosure to third parties
The foundation passes on to third parties the data that you provide, if this should be necessary for the implementation of the services you have requested.

When the foundation provides your data to a third party, the foundation ensures, for example by means of an agreement, that these data will not be used for other purposes. The foundation also agrees in this that your data will be removed as soon as they are no longer required.

Retention period
Your personal data are retained no longer than necessary in order to achieve the purposes for which they are collected and processed. There may be exceptions to this if retention is necessary for historical, statististical or scientific purposes, or in order to comply with a statutory provision.

Retention of your data
Personal data that we have received or collected from you may be stored and processed in the Netherlands or in any other country within the European Union. In exceptional circumstances data processing may be carried out in a country outside the European Union. We only allow this when the applicable statutory measures that are required for security and privacy have been met.

Cookies
Cookies are small text files that are automatically placed on your computer, tablet, mobile phone or other digital equipment when you visit our website. There are various types of cookies. The foundation always places functional cookies that ensure the proper functioning of our website. For other types of cookies (such as tracking cookies) we will first inform you how you can switch these off or reactivate them. If you continue to browse Twente.com, these cookies will be placed. The data that we obtain through these cookies are used to send you or show you offers, adverts or information tailored to your requirements. You can read more about this in our cookie policy.

Security level
Our foundation protects the data entrusted to it using technical and administrative security measures in order to reduce to a minimum the risk of loss, misuse, unauthorised access, disclosure and modification. Examples of such measures include firewalls, the encryption of data and physical and administrative acess control systems to the data and servers.

Should you, nevertheless, have reason to think that the data has been misused, we request you to contact us immediately. Our contact data can be found on Twente.com.

Your rights
When the foundation processes your personal data, you have the right of access to these data. If you wish to make use of this option, please contact our office manager on the main telephone number or email address of the foundation, which can be found on Twente.com.

If you believe that your data that we have recorded are incorrect or incomplete, please send us a written request to update these data. You may also request that the data be blocked or destroyed, for example when these are no longer relevant to the purpose for which they were originally collected. In this case too you should contact the office manager on the main telephone number or email address of the foundation, which can be found on Twente.com.

Modification of privacy policy
The foundation reserves the right to modify our privacy policy. It is therefore advisable to consult this statement regularly, so that you will be up to date on the latest version.

Contact data
If you have any questions or requests relating to the processing of personal data,  please contact the office manager of the:

Twente Branding Foundation
Hengelosestraat 500, 7521 AN, Enschede, the Netherlands
Tel:     0031(0)534836844
Email:            info@twente.com
Website:        www.Twente.com

This privacy statement is effective as of Thursday, 24 May 2018